Buying at Maison ELOE

our guarantees

Maison ELOE makes sure that your experience on our site is unique and gives you full satisfaction. Because your trust is our priority, we make it a point of honor to ensure that your purchases are completely secure, from payment to delivery, including the authenticity of the creations. Luxury and quality right down to your purchase process.

Professionals of the luxury jewelry

Maison ELOE does not mess around with excellence. The professional jewelers who offer here the iconic pieces of pre-owned signed jewelry have been chosen for their seriousness and professionalism. Maison ELOE has carefully checked their identity and the quality of their vintage jewelry. You can have full confidence.

Secure payment service

On Maison ELOE, the payment of your creations is done securely on the account of a trusted third party. This means that the money remains blocked on this account until you have confirmed the good reception of your vintage luxury jewel. It is only after this confirmation that the professional is paid. A safe, efficient and proven process.

Fast and secure delivery

Security from start to finish. All pre-owned jewelry available at Maison ELOE is shipped with the utmost care by our professional jewelers. You have a tracking number to follow the status of the delivery at any time.

A quick and easy return

If, despite all the care taken by the jewelers and the care given to your package, your pre-loved jewel does not arrive in the expected exceptional condition, you have the possibility to send it back. The amount paid and available on the account of the trusted third party will be refunded in full. If you have any questions, please contact the Maison ELOE team who will be happy to help you.