Our guarantees
Buy safely at Maison Eloe
Maison ELOE ensures that your experience on our site is unique and leaves you completely satisfied. Because your trust is our priority, we make it a point of honor to ensure your purchases are completely secure, from payment to delivery, including the authenticity of our creations. Luxury and quality are reflected in your purchasing process.
Luxury jewelry professionals
Maison ELOE takes excellence seriously. The professional jewelers who offer these iconic pieces of pre-owned jewelry have been chosen for their reliability and professionalism. Maison ELOE has meticulously verified their identity and the quality of their vintage designer jewelry. You can have complete confidence.
Secure payment
At Maison ELOE, payment for your creations is made securely to a trusted third-party account. This means that the money remains blocked in this account until you have acknowledged receipt of your vintage luxury jewelry. Only after this confirmation is the professional paid. A secure, efficient, and proven process.
Fast and secure shipping
Security from start to finish. All pre-owned designer jewelry available at Maison ELOE is shipped with the utmost care by our professional jewelers. You'll receive a tracking number so you can track your delivery status at any time.
A quick and easy return
If, despite the jewelers' careful attention to detail and the care taken with your package, your pre-loved designer jewelry does not arrive in the expected exceptional condition, you have the option to return it. The amount paid and available in the escrow account will be refunded in full. If you have any questions, contact the Maison ELOE team, who will be happy to help you.